- Simply fill out the Return Form enclosed in your parcel & send it back with your items within 30 days of delivery.
- Take the parcel to a local post office or courier and pay for the postage. Goodnight Macaroon is not responsible for the shipping fee of a return parcel, and does not provide return labels.
- We accept returns of eligible items for refund to your original form of payment when postmarked within 30 calendar days from the date you receive your order.
- For orders that has enjoyed free shipping, a shipping and handling fee of US$20 will be deducted from your refund if you choose to refund to your original form of payment.
- Any orders purchased with store credit/ gift card is not eligible for return or exchange.
- All shoes returned can only be refunded in the form of store credit as they are made to order.
- You can return anything, except for swimwear for hygiene reasons, accessories (bags, scarf included) and final-sale items (warehouse sale items included).
- Shipping fees will not be refunded.
- Refund or store credit will be issued in 3 to 4 weeks once delivered to us.
Items marked 'Final Sale' strictly cannot be returned, refunded or exchanged. For any questions, please contact our Customer Services using firstname.lastname@example.org
For more detailed information regarding our Return Policy, please see our full terms and conditions by clicking here.